Usage of this site implies the acceptance of the terms and conditions. For a better usage of the site is recommended reading carefully the terms and conditions.
The site www.firenze.com.ro and all its content is property and is maintained and admininstred by S.C. Firenze Com S.R.L. Ploieşti. The owner reserves the right to modify the structure and the content of the site without warning. Confidentiality Private data of the clients will be used only for the declared purpose of this site. The solicited information are necessary for order`s confirmation, delivery of the ordered products, the announcement of the running promotions and the company is oblige not to publish or to provide/sell the date of the third part.
The private data may be transmitted to the authorities at their legitimate request, in accordance with the law.
Products Delivered products may be different from the images seen on the site due to the fact that these products are as presentation. After the delivery of the products, the company Firenze Com SRL Ploiesti cannot return the amount, nor the products, only in law`s conditions.
In case the price of the product or some of their characteristics were incorrectly presented or incorrectly inputed in our data bases and the delivery was not yet made, S.C. Firenze Com S.R.L. Ploieşti appoints the right to cancel the delivery of the product and to anounce the client in shortest time after the error has appeared.
The purchased products through www.firenze.com.ro have a specific period of validity or guaranty, specified on the package. Products choice After you studied the products and the prices, you can add them in your shopping cart by pushing "BUY". In your shopping cart you can change the products assortments as well as the quantities. In order to buy the products in the shopping cart you shall authentificate yourself on the login page with your user and password.
If you do not have an opened account on www.firenze.com.ro, you can open one on the account creation page. Alsow, ower devoted customers benefits of a suplimentary discount of 10%. If you want to benefit of this suplimentary discount you should have, in the past 2 months, orders that totalize 1000RON.
Accepted payment modalities for the moment:
cash at delivery
advance payment
Delivery conditions
Deliveries are made only in Romania. The deliveries are made according to the schedule, at the delivery adress (your address, if you don’t specifie another) and on the day agreed with you. All the orders will be phone-validated by one of our operators, by confirming the information in the order form as well as your personal data. The products available on the stock are delivered to the customer within 24 to 48 hours from the order validation date. For the products that need pre-order, or the products which are not available on the stock, the delivery is made after they are available on the stock. Order minimum value: 100 RON. The prices have VAT. The products will be delivered together with the fiscal papers according to the actual laws. The products are verified from the valability/guarantee term and aspect points of view. We reserve the right to deliver your order in the limit of the available stock. Site protection Using any of the elements of the site without the owner permission is punished according to the actual laws.
Any unauthorized attempt to access the www.firenze.com.ro site and any fraud attempt are illegal and will be the object of a penal complaint to the abilitated organs, against the one/ones who attempted this.
Litigation
Any litigation between the owner of the site www.firenze.com.ro and the customers will be friendly solved. If the conflict is not solved, the competence is transferred to the Romanian Court of Justice, within Ploieşti municipality. If you agree with the present conditions of www.firenze.com.ro site usage, we are glad that you want to become one of our customers.